Entegra Professional Services

SYSTEM INTEGRATION

Many organisations look to resources outside of their staff when it comes to the delivery of complex and integrated systems to meet the business needs of the end-users.
Often internal staff are unable to provide the timely delivery of services for a multitide of reasons and this is where Entegra Professional Services can assist by 'back-filling' or providing additional resources when needed.
Entegra, via the Professional Services team, can provide System Integration services such as:

• Strategic review of existing technology and impact of any new system/s
  
• Business analysis and recommendations
  
• Design and development of applications
  
• Development and deployment of databases
  
• Provision and installation of hardware and/or software
  
• Web site design and development
  
• Cross-application integration and testing
  
• DBA services for most databases
  
• System resource and performance tuning
  
• Internet access and provisioning
  

TECHNICAL SERVICES:

Entegra Technical Services provides onsite, remote, and general support for a wide range of software and hardware platforms. A partial list of the services, that are provided to a range of different sized organisations, includes;

• installation, configuration and support of all Microsoft products
  
• emergency on-call support for your IT platforms
  
• design and deployment of standard operating environments (SOE's)
  
• scheduled and routine system maintenance and support
  
• configuration and installation of anti-virus and backup solutions
  
• security services including proxy setup/firewall and VPN installation
  
• hardware and software procurement
  
• site audit and recommendation report
  
• application support helpdesk
  
• regular backup and server/file system audit
  

A variety of tailored services are available ranging from on-call "ad-hoc" support to fully managed and scheduled services. Our flexible contractual and financial arrangements allow for 'no-fault' termination clauses as well as full 'open-book' exposure to the contract and associated financials.

HOSTING SERVICES:

Entegra operates a secure data centre facility, This centre provides organisations a range of services such as;

• hosting of customer's computer systems (provided by customer or supplied by Entegra)
  
• disaster recovery services ('hot backup' or 'cold backup')
  
• web site hosting
  
• co-location of equipment
  
• short-term computer room space
  
• rack-space for servers/disk storage etc